Privacy policy

1. Introduction

VZW WE PROMISED (“we”, “us”, “our”, “Different Class”, “Different Class Belgium”) do everything to ensure that our website (“") is completely safe for you. We understand that you want the personal information you provide to us to be kept both private and secure, and this privacy policy explains how we will use the personal information you provide us and how we ensure that it is stored securely. If you have any questions about this Privacy Policy or if you do not agree, please contact us at before using this website. We may change this Privacy Policy from time to time. Check this page to ensure that you are happy with any changes. “Different Class” respects the Privacy Act. The Privacy Act is the Act of 8 December 1992 for the protection of privacy with regard to the processing of personal data. This law wants to protect citizens against the misuse of personal data. Both the rights and obligations of the person whose data is being processed and the rights and obligations of the processor are determined in the Privacy Act. VZW WE PROMISED Spinmolenplein 264, B-9000 Ghent office : Dendermondsesteenweg 80A, B-9000 Ghent 

2. Collection of data

We collect personal data in a number of situations. When you sign up for our mailing list, we ask for your name and e-mail address. We also collect the personal information that you provide when you contact us, when you register for one of our events or when registering for a membership. Finally, we keep an overview of the messages that you send us by e-mail. We collect (customer) information in our CRM system. There we store the customer's (full) name, Email address, Photo, Date of birth (if provided), Address information (if provided) and any other logs related to your membership. If you use our website, please note that we may also register the parts of the website that you visit and information about your computer. Such as the browser used, your network location, the type of connection you use and your IP address. We do this by using cookies (although the information we collect through our cookies remains anonymous, so we cannot tell who you are). See our Cookie Policy below for more information about what a cookie is and how we use it on our website. 

3. Use of data

Except as set out in this paragraph, we will never sell, exchange or disclose your personal information to third parties without your consent. For example, this information allows us to tailor more accurate ads to you. We may disclose your personal information when we believe that it is appropriate to comply with the law to maintain our terms of use or to protect our rights, property or security of other third parties. We may share your personal information with organisations acting on our behalf and who only use the information to provide that service. The main reason why we use the information we collect about you is to offer better customer service, generate tailored ads, for administrative purposes and for tracking activities on our website. Your personal data is processed by the following data processors (who also comply with the GDPR rules): 

Mollie and Stripe: We use Mollie and Stripe as our payment processors. All online payments (for example when signing up for a membership) are processed by Mollie or Stripe. 
SendGrid: For sending newsletters, the data processor is SendGrid (based in the U.S.A. - Servers running in E.U.). By subscribing to our newsletter you agree to SendGrid’s terms & conditions. An agreement has been concluded with this data processor to protect your personal data.
Data storage: We use up-to-date cloud storage software and shared web hosting to store all of our data securely. 
Google Analytics & Optimize: We use Google Analytics to record how often you visit the Website, what search engines and search words you use, which links you click on, and how long you visit the Website. 
Facebook Pixel: We use Facebook Pixel for (re)targeting personalised advertising.
Groove: We use Groove for customer support. All communication via and are processed through Groove. 
Teledroom: Teledroom is our development agency which also has access to all data stored on our web server.
Chargebee: Chargebee is our recurring revenue management platform.
Airtable: We use Airtable as a low-code platform for building collaborative apps, organizing our website data, collaborating and customizing our workflow.
Xano: We use Xano as our backend server (based in the U.S.A. - Servers running in E.U.) 
Make: We use Make for low-code automation (based in the U.S.A. - Servers running in E.U.) 

4. Transfer of your data to countries outside the EEA

We will not disclose your personal data to parties who are not in the EEA unless necessary for the business activities you desire from us. It is possible that those countries outside the EEA do not have the same data protection legislation as in the EEA and your personal data are not equally protected. In these cases, however, we ensure that any transfer of personal data to countries outside the EEA is accompanied by adequate protection measures as if the data were to be processed within the EEA and in accordance with the principles of this Privacy policy. 

5. Marketing

We would like to provide you with information about our memberships, events or any other activities that we think are interesting to you. We may send you such information by mail, digital platforms, social media,  e-mail and/or phone unless you have asked us not to do so. If you are a member of ours or if you were a member in the past, we may send you information by e-mail. However, in any marketing e-mail, we send you, we give you the opportunity to completely opt out of that mailing list. If you do not want your information to be used for direct marketing purposes, please contact us at If you decide that you no longer wish to receive marketing emails from us, use the sign-out form at the bottom of one of our marketing e-mails. 

6. Requesting & customising your personal data

You have the legal right to access and correct any of your personal data. By proof of identity (copy id), dated and signed application to VZW WE PROMISED/DIFFERENT CLASS Dendermondsesteenweg 80A, B-9000 Ghent or, you can obtain the status of your personal data. If necessary, you may also ask to correct the data that would be incorrect, not complete or not pertinent. 

7. Your rights

You have a number of rights related to your personal data and what happens to them.
You have the right to:
- Access your data and look into it. Improve, supplement or delete certain personal data.
- Be completely erased from all systems and databases.
- To file a complaint with the Privacy Committee when you find that your personal data is unlawfully collected and processed.
- Withdraw your consent and oppose the processing of your data.
- Restrict the processing of your personal data (temporarily).
- Transfer your personal data to another person responsible.
- To have automatic profiling turned off and to oppose decisions based on automated processing. 

8. Links

Our website and our marketing e-mail messages sometimes contain links to other websites that are not under our control. Our privacy policy applies only to our website, not to these other websites. Once you have left our website or marketing e-mails, we cannot be held responsible for the content and/or protection and privacy you provide to those websites. You should be careful and look at the privacy policy applicable to the relevant website. 

9. Safety

We think the security of your personal data is very important. In order to prevent unauthorised access or disclosure, we keep your data on secure servers and appropriate security measures have been taken to try to prevent changes, loss or misuse of data under our control. If you suspect at any time or become aware of a security incident (i.e. you receive a suspicious communication from someone who excludes himself as an employee of Different Class or a dupe website who claims to be affiliated with Different Class), send the communication to us or report the incident via e-mail via or writing to DIFFERENT CLASS Dendermondsesteenweg 80A, B-9000 Ghent.  

10. Changes to this Privacy Policy

We can update this Privacy Policy at any time. We will let you know if we make important changes, but we recommend that you consult this Privacy Policy regularly so that you are aware of the latest version.

This Privacy Policy was last updated on 13/02/2023.

Cookie policy

The website (“" or any other subdomain) uses cookies. These can be cookies of our own (first-party cookies) or cookies from third parties whose services may be used on this Website (third-party cookies). This Cookie Policy informs you about the use of these cookies.
You can change your cookie preferences at any given moment via your browser.

You can find a manual for your browser down below (4. How can I manage/delete cookies?). You can revoke your permission for the placement of these cookies, at any time and even if you had already given permission for these cookies to be placed. We would like to remind you that if you don’t accept some of our cookies, your user experience might be influenced. 

1. What are cookies?

A cookie is a small text file that the website stores on your computer or mobile device when you visit the website. Information is stored in this text file. When you revisit the website later, this information is sent to our servers or third parties. That way the website can recognise your browser and make sure that you can use it according to your personal preferences.
Considering cookies are personal data, their processing is governed by our Privacy Policy (see above). The processing of functional cookies is based on our legitimate interest since the functional cookies are required for the proper functioning and security of the Website.

2. How are cookies classified?

2.1. Origin

First-party cookies are cookies that are placed directly on the website by us.
Third-party cookies are cookies that are placed on the website by others because Different Class incorporates elements of those other websites into their own. 

2.2. Lifespan

Permanent cookies: these stay on your computer or mobile device until the cookies expire. They become activated every time you visit our website.
Session cookies: these simplify and link the actions of the user together during a browser session. Every time you open a browser screen, these cookies are placed temporarily. Session cookies are deleted when the browser is closed. 

2.3. Function/purpose

A. Functional cookies
Functional cookies make sure that every part of our website functions optimally. These are cookies that are necessary for the proper functioning and security of the website. These cookies can be placed without your permission. 

B. Non-functional cookies
This type of cookies is placed for statistical, social and commercial purposes and is independent of the technical support of the website. That means that they do not meet the conditions to be exempted from the consent requirement. By using our website you consent to the placement of these cookies.
Analytical cookies: these show how you use the website. Based on this collected information, a statistical analysis is made to make the structure, navigation and content of the website more user-friendly and to improve it.
Marketing cookies: the online advertising offer is personalised via marketing cookies. Based on a profile, based on your click-and-surf behaviour on the Website, both the website and third parties gain insight into the campaign performance. This also includes social media cookies. You can share the articles and videos that you view on the website via buttons on social media. For the functioning of these buttons, cookies from social media networks are used, so that they recognise you when you want to share an article or video. In addition, social media networks also place cookies when we integrate their content into our articles, for example when an Instagram movie is loaded.If social networking sites place these cookies through our website to collect (your) data, Different Class has no influence on the use of and the way in which they handle this data. You can find more information about this in the privacy statements of the social networking sites, which are each time specified in the list of active cookies below. Keep in mind that these privacy statements can be changed at any time by social networking sites. 

3. Which cookies does VZW WE PROMISED use?

Detailed information about the cookies we use can be found in your cookies settings. We use a cookie to hold the user’s access token, Facebook Pixel, Groove, Google Analytics & Optimize. 

4. How can I manage/delete cookies?

4.1. Browser settings
You can refuse the installation of cookies via your browser settings or via your cookies settings. More information about disabling cookies or managing the cookie settings for your browser can be found in the following list: Google Chrome, Firefox, Internet Explorer, Safari (iOS), Safari (macOS)
Are you using a different browser? Then check whether the procedure for your browser is mentioned on this website

4.2. Deleting cookies
You can also delete already installed cookies from your computer or mobile device at any time. 

4.3. Disabling marketing cookies
If you want to disable or refuse marketing cookies (from Google and so on), you can do so via this website.  If you do not want to receive advertising based on your surfing behaviour and remarketing cookies, such as those from Google, you can change the settings of the Google Ads Preferences Manager. Google also recommends installing the Google Analytics Opt-out Browser Add-on.  This link contains additional information about how you can manage what information is shared by your web browser when you interact with Google services on third-party websites and apps. 

4.4. More information
Here you can find more information on cookies. Do you wish to receive more information on privacy and online advertising?
YouTube, Vimeo, Spotify, Google, Soundcloud, Facebook, Instagram, TikTok

4.5. Changes to this Cookie Policy
We can change this Cookie Policy at any moment. We advise you to check this Cookie Policy regularly, so you are aware of the most recent version.
If you have any questions or concerns about our privacy policy, please contact Different Class’ DPO (Data Protection Officer) via:
Mail: DIFFERENT CLASS/VZW WE PROMISED - DPO Dendermondsesteenweg 80A, B-9000 Ghent 

This Cookie Policy was last updated on 13/02/2023.